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WebJun 14, 2024 · In the sidebar, you get buttons for Gmail Inbox, Google Chat chats, Google Chat rooms, and Google Meet. You can also open this split-screen Google Docs view. WebDec 14, 2024 · Chat is an engagement channel that enables your agents to connect with customers in real-time. More information: Try channels for Dynamics 365 Customer Service and Configure a chat channel SMS SMS is an engagement channel that supports asynchronous mode of communication, and allows your organization to connect to … WebMerge all the most important messaging channels in a single Communication Hub Thanks to our Unified Messaging interface, your human agents will have all the conversations from Whatsapp, Facebook Messenger and many other channels at their fingertips. Experience a unified inbox across all channels and for the entire team. north haven citizen