WebDec 13, 2024 · The email should also mention the complaint number generated in Level 1. Head Customer Care can also be reached on 044-28501242 or 022 4955 2425 between 10:00 AM and 6:00 PM IST (Monday to Saturday). Level 3- If still not satisfied, the aggrieved customer can escalate the matter to the Principal Nodal Officer of Citibank by writing an … http://citibank.com/domain/contact/
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